 | Forthcoming Courses  | | | Courses Directory We offer the following quality courses: - ISO 9001:2008 Seminar/Management Briefing
This short course explains the main changes involved in the transition from ISO 9001:1994 to the 2008 version.
- Supervisory Management
An opportunity to learn about the successful techniques experienced supervisors use to fulfill their duties.
- Customer Care
Taking care of your Customer is the most important aspect of any business. This course gives an insight into the many ways that you can improve your Customer Care.
- Quality Thinking in the 21st Century
Thinking in Quality Management has changed significantly over the past 10 years. This course keeps you abreast of the changes.
- Leadership
A course for Senior Members of the Management Team to give an insight into the differences between Leaders and Managers and how to become the former.
- Problem Solving
An ideal introduction to the tools and techniques required for resolving challenges, and improving processes.
- Process Mapping
A 2 Day course starting from basic Process Mapping to producing 5-6 Process Maps to assist your business
- Policy and Strategy
This course gives an insight into the differences between policies and strategies and how to set them within your organisation.
- Environmental Awareness and Audit Training
Personnel involved in Environmental Management and Environmental Audit and EMS Internal Audit.
- H and S Risk Assessment
This course provides students with a working knowledge of the basic skills and tools required to conduct effective workplace risk assessments.
- Safety Management Systems
This course provides students with a working knowledge of the basic skills and tools required to develop, implement and maintain an effective Safety Management System.
- Introduction to Self Assessment and The EFQM Excellence Model
The course is based on the EFQM Excellence Model and includes a broad range of information.
- EFQM Excellence Model Awareness Seminar
The aim of the seminar is to give participants an introduction to the EFQM Model and its uses. It will provide an appreciation of the benefits of using the model as a basis for self assessment to improve performance.
- EFQM Self Assessment
This new two day course provides delegates with an overview of the various tools that can be used to conduct a Self Assessment of a company's management system, to determine how well it performs against the criteria contained in the EFQM Excellence Model. The results of the assessment can then be used to develop action plans to address the Areas for Improvement that have been identified.
- BS OHSAS 18001 Health and Safety Internal Auditor
This course provides students with a working knowledge of the BS OHSAS 18001:2007 Specification along with the basic auditing skills needed to plan and conduct Internal Audits within their own organisation. Satisfactory completion of the course fully meet the requirements of the BS OHSAS 18001:2007 specification in terms of the 'training requirements' for Internal Auditors.
- OHSAS 18001 Health and Safety Management Systems Awareness Foundation Training
This course provides students with a working knowledge of the OHSAS Specification.
- BS OHSAS 18001 Foundation Course
Students requiring a basic knowledge and understanding of the BS OHSAS Standard and how it can be used to develop and implement an effective Occupational Health & Safety Management System.
- Calibration Management Systems
All managers or supervisors with responsibility for inspection, measuring or test activities within their departments. Managers or supervisors with responsibility for the establishment of Calibration Management systems meeting the requirements of the ISO 9000 series standards or the new ISO 10,012 (Previously BS 5781). Calibration Engineers or technicians involved in the 'hands-on' calibration of inspection measuring equipment. Document Controllers involved in the maintenance of calibration records.
- Internal OHSAS Auditor
- OHSAS 18001:2007 Awareness Foundation Training
- Internal EMS Auditor
This course provides students with a working knowledge of the ISO 14001:2004 International Environmental Management System Standard along with the basic auditing skills needed to plan and conduct Internal Audits within their own organisation. Satisfactory completion of the course fully meets the requirements of the ISO 14001:2004 standard in terms of the “training requirements” for Internal Auditors.
- ISO14001:2004 Awareness Foundation Training
- ISO 9001:2008 QMS Auditor/Lead Auditor Training (IRCA) Course No. 2245
Practicing and potential auditors of suppliers and subcontractors quality management systems. Participants should have a basic understanding of the ISO 9000:2008 Series standards.
- Internal QMS Auditor (IRCA)
Personnel involved in the management and/or conducting of Internal Management System Audits.
- ISO 9001:2008 Awareness Foundation Training (IRCA)
Students requiring a basic knowledge and understanding of the ISO 9001:2008 standard and its implementation and/or Internal Auditors wishing to meet the ISO 9001:2008 Foundation requirement for registration under the IRCA Internal Auditor Registration Scheme.
- Flowcharting Your Management System
This 1-day course provides the basic skills necessary to convert your existing management system procedures to simple, user-friendly flowcharts. Using the latest VISIO software and QMI Scotland Limited's extensive experience of management systems this course is a must for those wishing to slim down those bulky procedures manuals! Can be applied to Quality, Safety, Environmental or any other type of management system.
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