Forthcoming Courses

Description

• Quality Management Principles
• Quality Management System requirements
• Types of audit
• Planning audits, including checklist preparation
• Carrying out audits, including opening and closing meetings
• Writing non-conformity statements
• Reporting audit findings including opportunities for improvement
• Corrective action
• Becoming a registered QMS 2008 Auditor/Lead Auditor

Notes

All QMI course involve a high level of student participation. A full set of student notes will be provided.

A Certificate of Successful Completion is awarded to those who satisfactorily complete the examination.

Aim

• Describe the purpose of a quality management system and explain the 8 principles of quality management.
• Explain the purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 10011 or its successor, ISO 19011.
• Interpret requirements of ISO 9001 in the contest of an audit.
• Describe the roles and responsibilities of auditors and lead auditors.
• Plan and conduct an audit in accordance with the ISO 10011 or its successor, ISO 19011, demonstrating ability to:
  1. Plan and prepare effectively
  2. Gather objective evidence, through effective interviewing, observation, sampling and note taking.
  3. Analyse and interpret information in order to determine conformance with requirements.
• Report the audit, including writing valid, factual and value-adding non-conformity reports.
• Undertake audit follow-up activities, including evaluating the effectiveness of corrective action.

Price