 Description
- Problem Solving Model
- Definition of a Problem
- Data Collection Methods
- Tools and Techniques for Problem Solving (1)
- Tools and Techniques for Problem Solving (2)
- Feedback Mechanisms
- Adjustment and Consolidation
Aim
The aim of the course is to show how problems can be easily solved by harnessing the expertise and experience of the work force and by using a variety of tools and techniques.
Audience
Anyone who will be directly involved in Continuous Improvement Programmes, individuals responsible for Quality Assurance, and Team Leaders/Participants in Improvement Teams.
Price
Please Contact Us for details.
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Instructors
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Catherine Macneil
Cath Macneil - Consultant (West of Scotland) - BSc, MSc, AMCQI, MCIPS, IRCA Registered, (IRCA Reg. No. 01887707) EFQM Trained Assessor
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Jack Dunn
Jack Dunn - Associate Consultant- MSc, FCQI, IRCA Registered Lead Auditor, Accredited EFQM Assessor, CQI Registered Senior Consultant
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