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Forthcoming Courses

ISO 9001:2000 Awareness Foundation Training (IRCA)
27 May 2008 - (1 Day) - Glasgow
Internal QMS Auditor (IRCA)
28 May 2008 - (2 Days) - Glasgow
ISO 9001:2000 Awareness Foundation Training (IRCA)
4 June 2008 - (1 Day) - Edinburgh
Internal QMS Auditor (IRCA)
5 June 2008 - (2 Days) - Edinburgh
ISO 9001:2000 QMS Auditor/Lead Auditor Training (IRCA) Course No. 2245
9 June 2008 - (5 days) - Aberdeen

Full Course Schedule

Problem Solving

Course Application

Description

  • Problem Solving Model
  • Definition of a Problem
  • Data Collection Methods
  • Tools and Techniques for Problem Solving (1)
  • Tools and Techniques for Problem Solving (2)
  • Feedback Mechanisms
  • Adjustment and Consolidation

Aim

The aim of the course is to show how problems can be easily solved by harnessing the expertise and experience of the work force and by using a variety of tools and techniques.

Audience

Anyone who will be directly involved in Continuous Improvement Programmes, individuals responsible for Quality Assurance, and Team Leaders/Participants in Improvement Teams.

Price

Please Contact Us for details.

Course Application

Course Schedule

For a full listing please see our Course Schedule page.

Instructors

 Catherine Macneil Catherine Macneil
Cath Macneil - Consultant (West of Scotland) - BSc, MSc, AMCQI, MCIPS, IRCA Registered Provisional Auditor, EFQM Trained Assessor
 Jack Dunn Jack Dunn
Jack Dunn - Director - MSc, FCQI, IRCA Registered Lead Auditor, Accredited EFQM Assessor, CQI Registered Senior Consultant
Accreditations