 | Forthcoming Courses  | | | Process Mapping  Description The course is presented as a series of lectures and hands-on workshops and will incorporate the following topics: - Visualising the business process
- Preparing basic flowcharts
- Identifying responsibilities
- Introduction to VISIO software
- Document format and control
- A full one-day practical covering the 6 required ISO 9000:2000 procedures
Notes All QMI courses involve a high level of student participation. A full set of student notes will be provided. A Certificate of Successful Completion will be awarded to all students who satisfactorily complete the course Aim The course will provide students with: - A basic understanding of flowcharting techniques
- A knowledge of the capabilities of VISIO Standard software
- The ability to convert bulky text based procedures into shorter, snappier more user-friendly flowcharts.
- The ability to think logically in process terms.
Audience Individuals or organizations wishing to take on board the Process Approach encouraged by the new ISO 9000:2000 series standards and who want to move away from traditional text orientated management system documentation to more user-friendly flowcharted procedures. Price Please Contact Us for details. | | | |
