 Description
The course is presented as a series of lectures and hands-on workshops and will incorporate the following topics:
- Visualising the business process
- Preparing basic flowcharts
- Identifying responsibilities
- Introduction to VISIO software
- Document format and control
- A full one-day practical covering the 6 required ISO 9000:2000 procedures
Notes
All QMI courses involve a high level of student participation. A full set of student notes will be provided. A Certificate of Successful Completion will be awarded to all students who satisfactorily complete the course
Aim
The course will provide students with:
- A basic understanding of flowcharting techniques
- A knowledge of the capabilities of VISIO Standard software
- The ability to convert bulky text based procedures into shorter, snappier more user-friendly flowcharts.
- The ability to think logically in process terms.
Audience
Individuals or organizations wishing to take on board the Process Approach encouraged by the new ISO 9000:2000 series standards and who want to move away from traditional text orientated management system documentation to more user-friendly flowcharted procedures.
Price
Please Contact Us for details.
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Instructors
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Catherine Macneil
Cath Macneil - Consultant (West of Scotland) - BSc, MSc, AMCQI, MCIPS, IRCA Registered Provisional Auditor, EFQM Trained Assessor
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Jack Dunn
Jack Dunn - Director - MSc, FCQI, IRCA Registered Lead Auditor, Accredited EFQM Assessor, CQI Registered Senior Consultant
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