 Description
- Strategic Quality
- Management Commitment
- Quality Policy
- Quality Objectives
- Measurement
- Key Performance Indicators
Notes
A set of Briefing Notes will be provided and a Certificate of Attendance will be issued to all attendees.
Aim
As a result of attending this session you will:
- Gain an understanding of the difference between policies and objectives, strategy and short term plans.
- Understand the specific responsibilities Top Management have in the visioning of the future.
- Understand the need for Quality Objectives and Key Performance Indicators
- Understand the basic tools used in measurement
Audience
Directors and Senior Managers involved in the setting of the Strategic Vision for their company.
Price
Please Contact Us for details.
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Instructors
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Catherine Macneil
Cath Macneil - Consultant (West of Scotland) - BSc, MSc, AMCQI, MCIPS, IRCA Registered, (IRCA Reg. No. 01887707) EFQM Trained Assessor
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Jack Dunn
Jack Dunn - Associate Consultant- MSc, FCQI, IRCA Registered Lead Auditor, Accredited EFQM Assessor, CQI Registered Senior Consultant
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